Cybersecurity Analyst

Job Title: Cybersecurity Analyst
Job Location: Remote (Birmingham, England)
Job Duration: 11+ months
Job Type: Contract

RESPONSIBILITIES:

• Conduct thorough investigations in line with QC/QA policies.
• Stay updated on threat intelligence and integrate new insights into operations.
• Proactively manage and follow up on tickets while identifying candidates for tuning.
• Perform initial reviews of escalated tickets.
• Respond to customer inquiries in a timely and professional manner.
• Triage and investigate P5-P4 security incidents. Support on higher-severity incidents.
• Update the SOC wiki with accurate use cases, playbooks, and guides.
• Stay current with cybersecurity trends and best practices.
• Work closely with team members, sharing knowledge and insights.
• Identify and implement process enhancements to improve SOC efficiency.