BI Developer
Job Title : BI Developer
Job Location : Remote ( Leeds )
Job Duration : 10-12 Months
Job Type : Contract
Responsibilities :
- Participating in incident management and day to day support, supporting the resolution of incidents in a timely manner with the correct documentation and communication to the internal customer. Owns issue resolution & works with end users and 3rd party service providers to identify and resolve technical/application issues, escalating as required
- Participating in troubleshooting and systems analysis, and recommends available options (any combination of process, system, data) for consideration with support of 3rd party service providers. Provides timely updates.
- Managing all reporting change requests and ensuring all procedures related to identification, changes, testing, documentation and communication of any modification to the system are followed, working closely with our third-party support provider.
- Ensuring process and system integrity always within a SOX environment.
- Identifying opportunities for the business to simplify and standardise and create business advantage through both process and system improvements.
